The Uganda National Chamber of Commerce and Industry has a secretariat which is charged with the overall duty of overseeing the day to day activities of the Chamber throughout the country. The secretariat is divided into the following departments:

Secretary General
The Secretary General is responsible:

• For the overall leadership, development, coordination and management of the Secretariat.
• Set strategy and vision, builds culture and teams and ensures overall business sustainability.

Finance and Administration Department
The department of Finance and Administration is mandated to:

• Ensure proper financial management over all UNCCI activities.
• Provide strategic direction and leadership in income generation.
• Ensure strong internal controls over all assets and revenues of the Chamber.
• Strengthen Management Systems for cost – effective functions and increased staff output.
• Periodic review for rewarding working environment and competitive Secretariat staff remuneration.
• Streamlining Revenue Collections from all the Active Districts.
• Prepare and arrange for Annual External Audits.

Business Development Department
The department of Business Development Service Department is mandated to:

• Provide business advisory services and develop inbound and outbound new business opportunities for members
• Organize and facilitate training/capacity building programs
• Support marketing activities, including Trade Fairs, Scientific Shows
• Design programs for business matching for partners nationally, regionally and internationally
• Coordinate consultancy services.

Communication Department
The department of Communication is mandated to:

• media and communications platform;
• enhance visibility and corporate image;
• and serve the interests of membership.

Roles of IT Section.

• Manage and maintain all communication platforms including the UNCCI website, its publications.
• Empowering UNCCI Staff and its Members with current and competitive ICT solutions and e-knowledge.
• Provide training and advice on IT and other related matters to UNCCI Departments and UNCCI Members
• Promote suitable business environments for SMEs( business community) through technology

Research, Trade and Policy Department
The department of Policy, Research, Lobby and Advocacy is mandated to:

• Lobbing and Advocacy: Private sector voice
• Policy analysis: Analysis of government policies attached to business communities
• Undertake Research: to collect and monitor the trade industry Statistics and follow trends in trade literature
• forge strategic alliances, locally, regionally, and internationally with major business advocacy groups to broaden platforms for representation and advocacy; and to publish trade journals.

Membership Department
This department is responsible for;

• Ensure steady membership growth
• Maintain an authentic membership database
• Implement innovative and aggressive membership mobilization initiatives involving the Board
• Work with other departments to develop and provide services in relevant areas
• Strengthen coordination between Secretariat & district offices
• It also caters for the recruitment and well-being of all members in the 80 districts across Uganda.
• This dynamic department is responsible for managing the Chamber’s documentation and archives.
• The team under this unit also manages the customer relations
• function as the first point of contact at the Secretariat.